He used to fix aircraft engines
Now he protects tiny beating hearts with fur, feathers, and paws. And somehow… both jobs demand the same thing: responsibility.
This is the story of Mr. Teo the man who swapped aircraft tools for pet food scoops and built one of Bahau’s most trusted pet care businesses from pure purpose.
Precision Job. Soft Heart.
Before pet shops, there were airplanes.
Mr. Teo worked as an aircraft technician, a career built on discipline, technical skill, and zero room for mistakes. One loose bolt could risk lives.
Turns out, caring for animals isn’t that different.
Long before owning pet shops, Mr. Teo was already deeply connected to animals. He had hands on experience catching birds in the wild and raising ornamental fish learning patience, observation, and respect for life long before it became a business.
When he stepped into the pet industry in 2006, he didn’t see “cute animals for sale.” He saw fragile lives depending on humans who often had love… but not knowledge.
And that bothered him.
Not Just a Pet Shop. A Pet Education Mission.
While many businesses chase trends and fast profits, Mr. Teo went the opposite way. His mission?
Teach people how to care for pets the right way.
He noticed too many owners treated pets like temporary hobbies without understanding long-term responsibility, proper nutrition, grooming needs, or health care.
So he built something different.
Instead of pushing hard on online marketplaces, he focused on walk-in customers. Why? Because face-to-face conversations mean he can guide owners, share experience, and make sure every animal goes to a home that’s ready.
To him, selling a pet without education isn’t business. It’s negligence.
From One Small Shop to Five Locations
Power Green Pet Inspiration didn’t start big.
It started with three people:
Mr. Teo, his wife, and his mother.
No big investors. No viral marketing. Just long hours and real relationships.
They began with birds. Slowly added cats and dogs. Learn more. I improved more. Earned trust one customer at a time.
Today, that tiny family shop has grown into five pet shop locations, offering: Pet sales
Pet grooming services
Pet supplies and nutrition Animal care advice
Maintenance support for pet owners
It’s become a one-stop pet care hub in Bahau, built on reputation, not hype.
Heart First. Money Second.
Here’s where his story hits differently.
Mr. Teo admits there were times when someone truly loved a pet… but couldn’t fully afford it. Most businesses would say no.
Sometimes, he says yes.
Because he believes genuine love creates responsible owners. And those same people come back not just for food and supplies, but with loyalty you can’t buy with ads.
That’s not just customer service. That’s community.
When COVID Hit, His Team Stepped Up
Then came the pandemic. Lockdowns. Uncertainty. Fear.
Mr. Teo even caught COVID-19 and had to quarantine. For many businesses, that could’ve meant shutdown.
But something powerful happened.
His staff took over. They ran the shops. Feed the animals. Managed operations. Protected the business like it was their own.
And demand actually grew.
Stuck at home, people turned to pets for emotional support, therapy, and companionship. While the world slowed down, his mission became even more meaningful.
That loyalty from his team?
It was built from years of treating them like family, not labor.
What’s Next for the Pet Boss of Bahau?
After 18 years in the pet industry, Mr. Teo isn’t coasting. He’s planning expansion.
And developing his own line of pet health products, focused on better nutrition and animal wellbeing.
Because for him, this was never about just selling pets. It’s about raising the standard of pet care in Malaysia.
Real Lessons for Future Entrepreneurs
His journey hits hard for anyone chasing business dreams:
👉 Spot the knowledge gap, not just the product gap
👉 Education builds stronger customer loyalty than discounts
👉 Take care of your team, and they’ll carry your business through storms
👉 Grow slow, grow smart, grow with purpose
From aircraft engines to animal lives, Mr. Teo proves something powerful:
When you build a business around responsibility and heart, success follows and so does impact.
And in a world full of shortcuts, that kind of story deserves to be shared.
